The research has informed major digital inclusion initiatives, including government and industry investments in connectivity, satellite deployment and digital literacy programs. By strengthening the evidence base linking digital access with economic development and social outcomes, the project is helping guide future infrastructure planning, policy and programs that support more connected, resilient and inclusive regional communities across northern Australia.
- Author CRCNA and research partners
- Publish date 12 March 2026
- Type Report
- Documents
- Strategic policy development
Summary
This impact evaluation summarises the outcomes of CRCNA project: AHT.7.1718129 Northern Australian Communication Situational Analysis which examined how digital inclusion influences economic participation, service access and community wellbeing across northern Australia. Led by Queensland University of Technology with university, industry and regional partners, the project identified barriers to digital infrastructure, services and digital capability, and produced a five-year roadmap to guide coordinated investment and policy development.
Projects
Northern Australian Communication Analysis
The purpose of this project was to mobilise an emerging consortium of research, business, and industry partners to investigate the impacts and relevance of digital inclusion in developing northern Australia. This included identifying impediments to enterprise and social development, as well as exploring potential solutions. Digital inclusion – encompassing access, affordability, and digital ability – is essential for economic prosperity, social inclusion, and community cohesion. Conversely, digital exclusion exacerbates social and economic disadvantages, such as low income, limited education, and geographic remoteness. The Australian Digital Inclusion Index (ADII) reveals that some northern Australians – particularly in northwest Queensland, the Northern Territory and rural Western Australia – are missing out on the benefits of digital inclusion. Given that Deloitte’s Connected Continent II report estimates Australia’s digital economy will be worth $139 billion by 2020 (7.3% of GDP), digital inclusion is a critical component in the development of northern Australia. The project culminated in a Directions Paper outlining a detailed road map for digital inclusion research, practice, and policy development for northern Australia. It included a case study providing a snapshot of connectivity challenges and impacts in northern Australia, and a technical note detailing the identified solutions, potential ag-tech opportunities, and associated recommendations. This was presented in a format designed to assist producers in northern Australia assess their connectivity needs and identify potential solutions. Visit the project website.